Shipping policy
KinetiEase Shipping Policy
Processing time
Orders are typically processed within 1–3 business days (Mon–Fri). During peak periods, processing may take longer.
Estimated delivery times
Delivery time depends on the product and destination. Typical delivery estimates:
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10–12 business days (most items)
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13–18 business days (some items / methods)
These are estimates and may vary due to carrier delays, customs, weather, or high-volume seasons.
Shipping fees
Shipping fees are calculated at checkout unless otherwise stated.
Tracking
When available, tracking details are sent by email once your order ships. Please allow 24–72 hours for tracking to update.
Address changes
If you need to change your shipping address, contact us immediately at [trimoenr@gmail.com]. If the order has already shipped, we may not be able to change it.
Customs & duties
Depending on your country, customs fees/taxes may apply and are the responsibility of the customer.
Lost or delayed packages
If your package is delayed beyond the estimated window, contact us and we’ll help investigate with the carrier.